Prioritizing requests

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I am one developer with literally millions of users and multiple extensions so I must prioritize my requests in this order...

  1. Windows users (Majority of users)
  2. Default options
  3. Renders the extension completely unusable
  4. Major functionality
  5. Minor functionality
  6. Design (not functionality)
  7. Popular suggestions
  8. Rare suggestions

Daily requests and time spent on them

  • 15 questions/day (~2 hours)
  • 6 suggestions/day (~1 hours)
  • 5 bugs/day (~1 hour)

Estimated work effort

  • Adding new functionality (2-5 days)
  • Adding an option (1-2 days)
  • Fixing a bug (1-2 days)