Notifications are not working
- Try re-installing the extension before doing this list.
- Windows users: Enable notifications and try turning it off and then on again: Start menu > Settings > System > Notifications and action settings > Get notifications from apps and other senders Make sure Google Chrome is also enabled below that option (Note about double sounds)
- Mac users: System preferences > Notifications > Google Chrome > Allow notifications from Google Chrome
- Make sure Start menu > Settings > System > Focus Assist is off
- Enable extension notifications: Options > Notifications > Desktop notifications
- Enable Start menu > Settings > Privacy > Background apps > Let apps run in background
- Click the notification icon beside the Notifications option. Does that work?
- When you get a new email does the button shake?
- Try signing out and back in to your Google accounts.
- Try restarting the computer (Yes this has worked for some people :)
- Remove the Option > Notifications > Do not show notification if you're already in your Gmail tab
- Are you monitoring the correct labels in Options > Accounts/Labels
- Is the checkbox to the right of each monitored label under the heading "Notification" also checked?
- Generally, new emails should show a notification AND they will appear in the popup window when you click the button at the top, are the emails appearing there?
- Note: You will not be re-alerted of the latest unread email (like when you restart the browser)
- If the issue continues contact me on my forum and so I can view the logs.
