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Sound notification

Sound notifications are not working since yesterday.


Comments

  • The native sounds stopped working yesterday. The only ones that work are the Custom ones.

  • Have you gone through the all the steps in the link I sent?

  • Ok I was able to replicate the issue and I'm pushing a fix in v36.0.2.1 to be released very soon.

  • GHFGHF
    edited April 6

    I went through all the steps and did not reach a solution. I had no choice and had to use the Custom option and I am quite satisfied for the moment.

  • I see a coincidence between the moment when this problem appeared (April 6) and the moment when Version 36.0.2.1 was launched (April 6) on Firefox.

  • Are you still having the sound issue with v36.0.2.1

  • Yes.

    Starting with v36.0.2.1

  • Ok trying another fix with v36.0.2.2

  • v36.0.2.2 did not fix the problem.

  • So the root of the issue is an intermittent issue with sound and Firefox and possibly ogg files, you'll need to help me search/report the issue to the Firefox team.

  • So when you choose different sounds in the options you hear nothing during those tests?

  • I don't think the problem is with Firefox.

    Only the native sounds stopped working.

    The customs sounds work perfectly.

    It all started with the release of Version 36.0.2.1 on April 6

  • The same code works with all the other browsers, so it is Firefox specific.

  • Can you send me the console logs using after trying to test a native sound: Ctrl + Shift + J to open the console log.

  • 18:55:07.234 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:197

        decrypt resource://gre/modules/crypto-SDR.sys.mjs:197

        decryptLogins resource://gre/modules/storage-json.sys.mjs:966

        map self-hosted:175

        #decryptLogins resource://gre/modules/storage-json.sys.mjs:948

        InterpretGeneratorResume self-hosted:1412

        AsyncFunctionNext self-hosted:799

    18:55:34.302

    Some cookies are misusing the recommended “SameSite“ attribute 2

  • Hmm was this it? did you reproduce just before, cause those aren't related to my extension.

  • I started the simulation exactly at 18:55:00.

    At 18:56:00 I finished.

    Should I try again?

  • Let's try something different, can you use the Inspect button beside the extension and go to the Console tab and send me logs from there.


  • Wait, your user agent is indicating that you using Firefox Nightly v126 ? and not the stable Firefox version 124

  • 126.0a1 (2024-04-12) (64-bit)

  • 20:30:04.772 HTTP “Content-Type” of “video/ogg” is not supported. Load of media resource moz-extension://dc6d9580-5664-4ea4-909b-864e222745d7/sounds/reminderMale.ogg failed. _generated_background_page.html

    20:30:04.772 might have stopped sign via close notif before play started: NotSupportedError: The media resource indicated by the src attribute or assigned media provider object was not suitable.

    <audio preload="auto" src="moz-extension://dc6d9580…sounds/reminderMale.ogg">

    off_screen.js:78:25

    20:30:04.772 Invalid URI. Load of media resource failed. _generated_background_page.html

    20:30:05.773 Cannot play media. No decoders for requested formats: video/ogg _generated_background_page.html

    20:30:05.773 HTTP “Content-Type” of “video/ogg” is not supported. Load of media resource moz-extension://dc6d9580-5664-4ea4-909b-864e222745d7/sounds/reminderMale.ogg failed. _generated_background_page.html

    20:30:05.773

    Failed to play sound: NotSupportedError: The media resource indicated by the src attribute or assigned media provider object was not suitable. off_screen.js:88:37

    20:30:06.207 bg onMessage: playNotificationSoundFile background.js:3684:13

    20:30:06.208 might have stopped sign via close notif before play started: NotSupportedError: The media resource indicated by the src attribute or assigned media provider object was not suitable.

    <audio preload="auto" src="moz-extension://dc6d9580…sounds/reminderMale.ogg">

    off_screen.js:78:25

    20:30:06.208 Invalid URI. Load of media resource failed. _generated_background_page.html

    20:30:06.790 Cannot play media. No decoders for requested formats: video/ogg, video/ogg _generated_background_page.html

    20:30:07.210 HTTP “Content-Type” of “video/ogg” is not supported. Load of media resource moz-extension://dc6d9580-5664-4ea4-909b-864e222745d7/sounds/reminderMale.ogg failed. _generated_background_page.html

    20:30:07.210

    Failed to play sound: NotSupportedError: The media resource indicated by the src attribute or assigned media provider object was not suitable. off_screen.js:88:37

    20:30:07.791 Cannot play media. No decoders for requested formats: video/ogg, video/ogg, video/ogg _generated_background_page.html

    20:30:36.244 Background event page was not terminated on idle because a DevTools toolbox is attached to the extension. _generated_background_page.html

     

  • You must inform me if you are using an unstable browser version. I can only support the stable versions of each browser. Verify if it's working on v124, but otherwise I'll wait till v126 becomes stable.

  • In that case, we will wait.

    I can handle the custom sounds.

    I am not a Firefox (stable) consumer.

    Furthermore, I use Nightly exclusively.

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