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Popup working fine but not opening email in Chrome

Hi all,

I have been using this plugin since a year but a few days ago I can't open emails when I click on the new popup.

Pop up sound is fine, popup is also fine as it was before, It just not opening email in Chrome at all, when I click on the new pop up it just disappear and that's all.


  • Have you tried reinstalling the extension?

  • how to reinstall and keep all settings, is there any way to import previous settings?

  • You can try the admin section, but no guarantee it works all the time.

    Because it's also possible the current settings are causing the issue.

  • I tried to uninstall the extension and do a clean install after but the problem is still the same, what can I do now?

    I have no more ideas, for me it looks like no permissions to open pop-up maybe?

    Pop-ups are fine but I can not click on it to open email. Make as a read or archive email also are not working.

  • Can you try restarting the computer.

  • ye I tried, still the same issue

  • Can you send me a screenshot of this notification, just to validate it's from my extension. And have you changed and Chrome flags?

    What's your OS version and Chrome version?

  • what Chrome flags do you mean?

    OS is Win 10 home 64 bit 21H1

    Chrome 96.0.4664.110 64 bit

  • The next time you try using the notification and it fails can you then send me the logs https://jasonsavard.com/wiki/Error_logs

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