I just donated to add my email greeting

myron.gilbert

I have my greeting in both mp3 and wav, which I used to use on my laptop. Prior to donating, even if I included my greeting it would default to the yhoo greeting. Now all I get is a "ping". I've closed the browser and Chromebook and rebooted. Same results. Is this a Chromebook issue? If so, and it won't work, I'd appreciate a refund.

Jason

Hi Myron,

It's possible that you've pre-selected a sound notification (ping) for a specific label (inbox). Go into options - accounts / label and see if that's the case. 

Also refer to this FAQ http://jasonsavard.com/wiki/Sound_notifications_for_emails

I hope this helps. If not, let me know and I will be happy to issue a refund.

myron.gilbert

I had already viewed the suggestions on your site, and just verified that the condition is the same. For label input I have my very short mp3 but it plays the yahoo "you got mail" which I really don't like or any other noises that are provided.  sure would like other options!

Jason

Sorry you're still having issues. Please send me the transaction confirmation ID for the donation and I will issue a refund. More info on confirmation ID here http://jasonsavard.com/wiki/Confirmation_number

myron.gilbert

Transaction ID: 3W193051HP585182P

Jason

I have refunded your donation. I normally work through these issues, but I could not fully understand this one so I thought it simpler to just refund you.

myron.gilbert

Thanks. My preference would have been an easy solution so that I could have had my own email notice.