Latest update to Google Chrome seems to have broken the extension

Friscowolf

Extension stays grayed-out.

Jason

Try reinstalling the extension, Chrome updates can sometimes corrupt extensions 

Friscowolf

I deleted and reinstalled, but it's still nonfunctional.

P.S. On a whim, I just installed Google Mail Checker and it doesn't work either!

Jason

Ok refer to these tips https://jasonsavard.com/wiki/Auto-detect_sign_in_issues

Friscowolf

Even though I only have one Gmail account, I changed the account sign-in method to "manual" and that seems to have done the trick.

KevinLayer

Just happened to me.  The Chrome sign-in method fixed it.

Why did this just start happening?

AlexanderRykalin

Have same problem, google mail checker also is grey.
OS Linux mint, Chrome Version 71.0.3578.80 (Official Build) (64-bit)

Jason

@AlexanderRykalin Try reinstalling the extension and restarting the browser.
Then also try this https://jasonsavard.com/wiki/Auto-detect_sign_in_issues
and send me a screenshot of the issue. also what does it say if you hover over the gray icon?

KenLink

I have the same issue after upgrading to Chrome 71. Hover tooltip says "Not signed in", clicking says "Must sign in!" and even when I try to sign in again it doesn't think I signed in.

Jason

@KenLink Have you tried the auto detect link above?

KenLink

@Jason Yes, manual sign in corrects the issue but I was using auto sign in previously. I also have this issue on my chromebook since about a month ago (Asus C302CA, beta channel), but I don't have specific versions for you at the moment.

Jason

@KenLink when you get the error send me the error logs https://jasonsavard.com/wiki/Error_logs

KParekh

Having same problem as original posters; just grayed out icon, says I'm signed out. Manual sign in option instead of auto-detect makes it work again, but I'd rather not use this method because of the amount of permissions given ("Checker Plus was granted access to your Google Account"). No offense, I just prefer to avoid that whenever possible! (Btw, how do I know those permissions have been revoked again? Thanks..)

Jason

@KParekh Can you send me the error logs when you use auto-detect https://jasonsavard.com/wiki/Error_logs
and here is info on revoking access https://jasonsavard.com/wiki/Granting_access

Jason

@Friscowolf I know you resolved the issue with manual, but can you (or anyone else) help me debug the auto-detect issue by sending me the error logs https://jasonsavard.com/wiki/Error_logs

Krakatum_

@Jason error log for auto-detect

Jason

@Krakatum_ Thank you, have you changed any Chrome flags?
Have you tried restarting the browser since the last Chrome update?
Have you tried reinstalling the extension?

Jason

@Krakatum_
Issue found!
It appears that in Chrome 71 the "Block third-party cookies" option (chrome://settings/content/cookies) is also being applied to extensions.
Option 1) Go to Allow section and add this site: mail.google.com
Option 2) You can turn off the Block third-party cookies

Krakatum_

@Jason Thanks, it works again

KenLink

@Jason Thanks! That fixed it on my end as well.

KParekh

@Jason Works again.. thanks!