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Width of screenshot is compressed

KenFleisherKenFleisher
in Explain and Send Screenshots
I don't know when it started, but the width of the captured screenshot of the whole page (maybe other types too, but I have not tested extensively) is compressed and the entire page is not captured properly. Please see the attached example. I am using Mac OS 10.13.4, Chrome Version 67.0.3396.99 (Official Build) (64-bit), and Explain and Send v 9.1.4.3.


Comments

  • JasonJason
    Yeah this is an isolated issue particular to retina screens on Mac using the Entire Screen grab method only. Use the Visible page instead.
  • MathewJanzenMathewJanzen
    Wish this could be fixed! I can't count how many times I've wanted to do a full page screenshot but it doesn't work. 
  • VeronikaQuekVeronikaQuek
    Same here. Is there a planned fixed for this?
  • KenFleisherKenFleisher
    Adding my voice. I’d love to see this fixed! (I’m the originsl poster. Logged in under different account)
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