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Recieving an error message


I love your extension, but I am running into an issue. I am trying to record my entire screen and when I go to enable the mic I get an error message. I have attached a screenshot of the error message in hopes that you can help me out. I have uninstalled and reinstalled the extension twice and I have closed out and reopened Chrome. I haven't went as far as clearing any cookies or cache or anything in hopes of an alternate solution. Thoughts?

Thank you!


  • Can you open another webpage like google.com and then try again
  • Here you go. I've never ran into this before.

  • Weird, it's working for me, can you see if there any error logs https://jasonsavard.com/wiki/Error_logs

    Are all the other grab methods working?
  • This is the logs from the Console tab. Every other grab method is working for me.

  • Ok so that error is audio specific.
    Can you try without the mic (just video)
  • Yeah. The video portion works. It's just the audio portion that doesn't work. :(
  • I confirm the audio works for me, I would have you restart your computer or see if you have any audio settings that might need tuning.
  • What version of Google Chrome are you using?
  • great question, i'm usually the only asking that one :)
    I only support the stable channel of chrome, so that's the one i'm using https://jasonsavard.com/Chrome-Channel-Releases
  • I just updated Chrome to the stable version of 65.0.3325.146, uninstalled and reinstalled the extension and I am still receiving that error. I caved and reset my browser back to its original default settings and I also set chrome://flags to it's default settings. My last resort is to completely uninstall Chrome and reinstall it. I have checked my audio settings and the only thing that I can think of is that I am using a non-usb headset and that is interfering with things. If so, I will be devastated. :(


    Thank you for your help. I REALLY appreciate it.
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