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Image Proportions are Off

New 27" 5k iMac. The image is scaled completely unproportionately. 


I did download the image and it looks the same when not in the browser.

Any ideas? 



  • There's been an issue with retina displays on Mac with the Entire Page grab, can you try just grab Visible Page, does that work?
  • Visual works. But grabbing a long list of data is now not working. Any idea when the solution might be coming?

  • do you think it did once work and then it stopped working? cause perhaps you can provide me with clues as to system or chrome settings that may interfere.
  • No. It's a new mac for me. My old one was not retina. This was the first time I tried with the new machine.

    = )
  • So unless I get my hands on a retina display, it's difficult for me to patch this particular bug and I can only offer the other grab methods as alternatives for now.
  • Okay. No worries. 
  • I uninstalled due to the same narrow image issue with my first use. I noticed this thread however and if it helps:

    Google Chrome Version 63.0.3239.132 (Official Build) (64-bit)
    Windows 8 on 17in laptop screen at 1920 x 1080.
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