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Custom Sound Not Playing on Receipt of Email

I have followed each and every step in the trouble shooting section. My sound file is about 1 second, if even that much. It played for two days. Then I noticed some sort of update notification this morning which I didn't get to read and now it's not working.


  • Try re-installing the extension and also be aware that sounds can set per account/label under that tab name in the options
  • Thank you sir. I shall give that a go. Thank you for you timely response!
  • Thanks again for the advice! That did the trick! Appreciate your help. 
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