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error: TypeError: Cannot read property 'ChildNodes' of null

Hi Jason,

I had a bit of an odd one this morning where trying to preview an email resulted in this:



I can open the mail in gmail without issues (and it's been marked as read in gmail) but I have that issue again if I mark the email as unread and try to preview it in Checker Plus.
What can I provide to help you troubleshoot this?


  • Can you try re-installing the extension and then try replicating the situation?
    if it it happens again, then right click anywhere in the popup > Inspect > Console tab > and send me the logs
  • Thanks Jason. Working after reinstall :)
    Thanks for the speedy answer, as always. You're by far one of the best "support" person i've ever had the chance to deal with :)
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Got it!