The unread badge on the icon does not disappear.

MaxL

I would like to bring a minor issue to your attention that has recently appeared. When I have unread emails and click into the inbox/app to read them, the unread badge on the icon does not disappear. However, if I view the email directly through the preview window or the quick action window for copying verification codes, the unread badge clears promptly.

This issue was not present in previous versions. I hope this feedback helps your team look into it.

Jason

and regardless how much time you wait for the automatic sync, ie. waiting more than 1 minute?

if you click the Refresh button in the extension popup window does fix the badge icon?

which detection method are you using? https://jasonsavard.com/wiki/Account_sign_in_methods

MaxL

I use two email accounts and have always had them set to real-time mode, which used to work fine. This issue started happening recently; if it occurs again, I'll record a video for your reference. Also, I noticed another issue today: the verification code for Outlook logins can't be detected in the preview window, so I can't use the one-click copy feature. I'm not sure if this is an isolated incident or a language-related bug, but I'll keep testing.

Jason

Sometimes restarting the browser can jump start the real-time, but let me know if it persists.

Can you forward this outlook email to the email from which you get these forum replies.

Jason

Ok got it, ya probably language related, I'll investigate a workaround.